KeyContent.org... Unlocking Communication

Invitation to Get Involved
You have arrived at a nexus for multidisciplinary professionals involved with information management and content value transformation. You are invited to contribute to this free, open-content, collaborative effort and get involved. We hope by making participation easy, you will get the most value from this site — finding what you need and contributing what you think is relevant. Registration is free and open to professionals; this site is wiki based, so you can edit practically every page. Read more...

Training Course Ideas Here is a list of training courses and curriculum that we would like to see offered locally or online. Feel free to add to this list if you would like to see such courses, or add a link to where this course is offered. This is a start. What Do You Do for a Living? We need to revise our job descriptions. Rather than authoring printed manuals and on-line help panels, we should be involved in or leading projects that make them unnecessary. Consumers increasingly demand intuitive interfaces; users and administrators of more complex products expect interfaces that guide them. Our jobs are changing. Keeping Up with Info If you feel inundated with information and don't know how you are going to keep up, then this article is for you. We list some recommendations for sources of information and techniques for filtering through them so you avoid being buried in information.

Wiki Books KeyContent.org is the publisher and host of TikiWiki for Dummies Smarties: A Beginner's Guide, an ongoing, collaboratively written, wiki-based book. Take a look, become a collaborator, or contact us to start your own wiki book. Read more about this project... Podcasting Primer This topic records the items learned about podcasting. We are both beginners in this arena, so feel free to chime in and add more content about making podcasts, posting podcasts, and finding podcasts. It is all in this podcasting primer. Wiki-fying Docs Is the use of customer-accessible wikis for end-user documentation gaining momentum? This article is an attempt to look at the process of evaluating the use of a wiki for end-user documentation, if such a thing can exist. Are the two types of customer content mutually exclusive — wikis and end-user documentation? Embedding User Assistance: Removing the HELP Button One of the biggest problems with traditional help systems is that they require the user to temporarily stop his or her task, and explicitly ask for help. Dynamically embedded user assistance is one possible solution. See our complete list of articles. For help, see our tutorial videos.

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Is Email the Ultimate Tool? A recent pair of articles on the Central Desktop explores why email may or may not be best collaboration tool. There are some good points made in both pieces. Do you use email as your primary collaboration tool? Are chained emails really collaboration? What do you think? Tid Bits What is everyone else discussing? Check out the these RSS feeds from around the web... KeyContent.org Blog Open PDF Integrating Social Media into a Web Content Strategy Democratizing DITA Ditty Boxes and Arrows IA Summit 2008, Day 3 IA Summit 2008, Day 2 InfoDesign: Understanding by Design Considering the User Perspective: Research into Usage and Communication of Digital Information The future and what it holds Column Two Some spare time in Europe Preparing for user research interviews: seven things to remember CMS Watch Trends and Features DAM industry rollup Infrastructure Updates for SharePoint

Featured Contributor New to DITA? Read Bernard Aschwanden's article about subsetting and customizing DITA . What are You Looking For? Thanks for reviewing KeyContent.org. Is there something specific you're looking for? If you don't see an existing article, why not start your own, or post a request to the community? Group Use of Our Site Does your organization need a collaborative authoring environment? We invite you to use our site's wiki-based collaboration pages. Mashup Join the KeyContent mashup. Add your location to our map.