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If not, now you can... The storefront at CafePress is now open for business. A sample of the  

Support Recognizing Wikis and More

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It's good to see someone from the technical support profession recognizing the value of wikis and other Web 2.0-ish technologies. See these blog posts by John Ragsdale, one voice of the [http://www  

Key Pick New

Bill Albing has some suggestions to improve STC competitions. Read and let us know, what do you think?

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About KeyContent is an idea space where you can express your insights about your profession. Think of this site as a white board with a brain. You create and edit articles or portals to other sites and share your insights... Read More

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