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I just read Britt Parrott's article on Digital Web Magazine . I think he sums up social media quite elegantly.
There is a new mindset of sharing and openness and engagement with the customer (or even the public) that goes with social media. It’s one thing to adopt RSS feeds and social networks inside your
There is a growing voice that claims that companies should have a social media director or a chief operating media-ist or at least some one at the higher levels of management who would be in charge of
Okay, it's time for some steps beyond KeyContent.org into the great world of social media publishing. Bill has started to write for Social Media Today with a simple blog post at [http://www.socialmedi
The discussion of social media and its impact on information professionals continues with an interview at Tom Johnson's [http://www.idratherbewriting.com/2008/01/14/podcast-the-impact-of-social-media-
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