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According to Wikipedia, Social Software "encompasses a range of software systems that allows users to interact and share data." Examples include MySpace, Facebook, Flickr, and YouTube, where users can upload pictures and videos, and even Amazon and eBay, where users can add their own book reviews, lists of favorites, and pictures and descriptions of items to sell. (Kristie)

Types of Social Media

Has anyone ever used in a technical communication project? It's a free program that allows live chats to be embedded in a Web site. The format is more geared toward real-time, instantaneous communication, as opposed to be more extended discussions on, say, a blog or discussion forum. The coolest use I've seen of it was by the BBC during the Iranian protests; the chat was embedded on the homepage and let anyone on the street give updates about events. I was wondering if anyone could think of situation where this technology would be useful in a technical communication project? (Anne)

Contributors to this page: ajohnson and Kristie.Phillips .
Page last modified on Wednesday, December 09, 2009 04:27:37 pm EST by ajohnson.

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