You are here: Duke Technical Writing Sandbox | Social Software

Definition


According to Wikipedia, Social Software "encompasses a range of software systems that allows users to interact and share data." Examples include MySpace, Facebook, Flickr, and YouTube, where users can upload pictures and videos, and even Amazon and eBay, where users can add their own book reviews, lists of favorites, and pictures and descriptions of items to sell. (Kristie)

Types of Social Media

Has anyone ever used http://www.coveritlive.com in a technical communication project? It's a free program that allows live chats to be embedded in a Web site. The format is more geared toward real-time, instantaneous communication, as opposed to be more extended discussions on, say, a blog or discussion forum. The coolest use I've seen of it was by the BBC during the Iranian protests; the chat was embedded on the homepage and let anyone on the street give updates about events. I was wondering if anyone could think of situation where this technology would be useful in a technical communication project? (Anne)

Contributors to this page: ajohnson and Kristie.Phillips .
Page last modified on Wednesday, December 09, 2009 04:27:37 pm EST by ajohnson.

Key Pick New

Bill Albing has some suggestions to improve STC competitions. Read and let us know, what do you think?

Other Key Picks... Read more

About KeyContent

About KeyContent
KeyContent.org is an idea space where you can express your insights about your profession. Think of this site as a white board with a brain. You create and edit articles or portals to other sites and share your insights... Read More


Key Ads

Key Connections

Join KeyContent on these networks:



Key Products

Make Custom Gifts at CafePress

Key Promotions