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Table of contents
Overview
rick.sapir: A recent thread on the HATT Yahoo! Group discussed the need and/or usefulness of including a Table of Contents with a context-sensitive help topic.IMHO, a TOC is not necessary, and only contributes noise, to the help topic — especially if the topic is context-specific. While I totally agree with the need for links from the help topic to other areas in the doc and/or help system (via See Also or Related Topic links), I don't quite understand how or why an end-user would use a TOC (basically a mechanism for determining a hierarchical structure) in a context-sensitive help system.
What do you think?
Browse Sequences
rick.sapir: I recently posted a querey on the HATT Yahoo! Group regarding the use of browse sequences, specifically in context-sensitive online help.The majority of responses indicated that they did use a simple next/previous type of sequencing that essentially mirrored their "book" when single-sourcing.
Personally, I'm not sure if this is the right approach, especially for online help. I think an alternative might be to forget the traditional next/previous buttons (which really only have a purpose in a linear deliverable) in favor of author-defined related topics.
True, this is more difficult than a sequential set of links (which can usually be generated automatically by any tool), but then, that's why we get paid the big bucks, right?
3D Browsing
Here is a nifty implementation of a 3-D navigation scheme (using Morcego). The demo is running a Tiki Wiki, the same CMS used by KeyContent.org.{SUBMIT()}{SUBMIT}
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